Frequently Asked Questions
Find answers to common questions about our urban apparel and services.
How do I know which size to order?
We provide a detailed size guide on every product page. Since our styles range from slim to oversized fits, we recommend checking the specific measurements before purchasing.
When will my order ship?
Orders are typically processed within 1-2 business days. You will receive a tracking number via email as soon as your package leaves our warehouse.
Do you restock sold-out items?
Many of our collections are limited edition drops. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if an item returns.
Can I change or cancel my order?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
Underground Clothing is committed to ethical manufacturing. We use premium, durable fabrics designed to last, reducing the impact of fast fashion.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.